Shipping Policy
Order Processing
At Crown & Feather Collective, we carefully handcraft each hat to order, ensuring every piece is unique and of the highest quality. Please review our shipping policy to understand delivery times and options.
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All custom hats are made to order.
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Orders typically take 5–10 business days to process before shipping, depending on customization and demand.
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We offer standard and expedited shipping options.
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Shipping costs are calculated at checkout and vary based on destination and service level.
Standard shipping typically takes 3–7 business days after processing.
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Expedited shipping typically takes 1–3 business days after processing.
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Please note that delivery times may vary due to carrier delays, holidays, or other unforeseen circumstances.
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At this time, we ship primarily within the United States. International shipping may be available—please contact us directly to discuss options and pricing.
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Crown & Feather Collective is not responsible for delays caused by shipping carriers.
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If your order arrives damaged, please contact us within 7 days of receipt. We will work with you to arrange a replacement or repair at no additional cost.
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Tracking information will be provided for all orders so you can monitor your shipment.
If you have questions about shipping, please reach out:
Email: rach@crownandfeatherco.com
Phone: 703-987-9369